Innovations propel Espressive Barista beyond conversational chatbots
<p style="line-height: 13.5pt;"><span style="font-size: 10.5pt; font-family: 'Arial',sans-serif; color: #232323;">Espressive, a pioneer in AI for enterprise service management (ESM), has announced additions to its AI-based virtual support agent (VSA), Barista, which includes the new Barista Employee Language Cloud. With the additions, Barista goes beyond conversational chatbots to enable digital transformation of ESM to improve the delivery of AI-based employee self-help.</span></p>