Make Onboarding Easy and Engaging With AI
Increase Engagement with Successful Onboarding
For new hires, strong onboarding practices increase comfort and competence, demonstrate the organization’s commitment to supporting them, and help them form relationships. Our virtual agent, Espressive BaristaGPT, brings AI to your onboarding process to automate resolution and help new hires feel engaged and part of the company the day they accept your offer.
BaristaGPT integrate with your system of record, your third-party HR tools (Workday, BambooHR,etc.), and your internal enterprise content to automate the manual tasks of onboarding like asset request, benefits enrollment, answering FAQs, and more. With the monotonous part taken care of, your HR help desk is free to help make each new employee feel welcomed and ready to succeed in their new role.
The Best Onboarding Never Stops
Start the day the offer is signed.
The reality of the current job market is that time from signature to start date could be a month or longer. That’s a long time when new hires can have second thoughts and ultimately change their minds. With BaristaGPT, you can engage them they minute they sign on the dotted line. Before their first day, team members can welcome new hires via BaristaGPT to start forming relationships and get to know their team members. These early connections reduce the risk of losing the investment you made in recruitment, and helps employees feel more connected and more excited about their new role.
Everything they need on day one.
First impressions are everything, so don’t make your new hires waste their first day waiting for a laptop or access to MS Office, or unable to get into Workday to complete their benefits paperwork. BaristaGPT integrates across 15+ departments, including HR, Facilities, and IT, to automate these processes and ensure employees have what they need before they begin their first day.
BaristaGPT understands that employees will have different access rights depending on their role, and matches those access rights on an individual basis before sharing content from internal sites. When employees request access to software or need new equipment, BaristaGPT streamlines the approval process for quick resolution.
Make onboarding personal.
Personalized onboarding helps new hires feel like they belong, but it can be challenging to implement when employees are in different time zones and speak different languages. BaristaGPT is global and enterprise-ready, available 24/7 and in over 130 languages — so employees can speak in their preferred language.
BaristaGPT also understands that answers to certain questions will differ based on employee location. BaristaGPT provides a customized experience with AI that takes in context like employee title, location, device type, department, etc., before answering a question.
Digital Assistance for a Better Onboarding Experience
Deliver help everywhere they work.
Instead of expecting your new employees to change their behavior to seek out answers, BaristaGPT is designed to pair with and strengthen your existing communication channels. New hires can access BaristaGPT anywhere — on desktop or mobile, native app or web browser, through collaboration tools like Microsoft Teams and Slack, and even using traditional tools like phone and email. That means that wherever they’re working, help is waiting.
Check their pulse after the first day.
Barista Conversational Surveys are the first AI-based surveys designed to inform decision making while triggering actions in real time. They are dynamic and interactive, mimicking a conversation and ending with a specific action, leaving employees feeling like they have been heard. These interactive surveys provide a quick pulse on employee sentiment so you can make data driven decisions about whether they require any type of help at each stage.
Plug into your existing HRSM.
BaristaGPT integrates with leading HR systems, giving employees one place to go for immediate, personalized answers to all their HR-related questions.The BaristaGPT integration with Workday is optimized for the 100 most common Workday questions, with use cases covering everything from onboarding to managing time off. BaristaGPT comes out-of-box with a deep understanding of HR questions across an expansive range of topics covering the entire employee lifecycle, freeing up HR personnel from answering repetitive questions so they can focus on high touch interactions.
