Espressive Unveils New Barista Innovations to Lead Market in Conversational Chatbots
Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM) and a 2019 Gartner Cool Vendor, announced new innovations to its flagship product, Espressive Barista, to further extend the accuracy of the advanced NLP engine, expand the power of conversational AI with over 750 million employee phrases, and eliminate the requirement for technical AI expertise to perform content updates.