Espressive in the News

During the ongoing COVID-19 pandemic, <a href="https://www.itprotoday.com/it-operations-and-management/3-it-operations-and-management-trends-watch-2022">IT operations</a> have been challenged as organizations that were used to supporting an on-premises workforce found themselves pivoting to support remote workers.

Ivanti announced Ivanti Neurons Digital Assistant. With this release, Ivanti continues to deliver on its mission of enabling and securing the Everywhere Workplace.

Ivanti announced new integrated solutions: Ivanti Neurons for Patch Management, Ivanti Neurons Digital Assistant, and enhancements to Ivanti Neurons for Healing with automatic ticket classification.

Microsoft Corp. released a Work Trend Index Special Report, “Technology Can Help Unlock a New Future for Frontline Workers,” and announced new features in Microsoft Teams and Microsoft Viva designed to serve millions of frontline workers. The 2 billion frontline workers worldwide represent 80% of the global workforce, with 88% of organizations employing people in frontline roles. Increasingly, companies are investing in digital tools for frontline workers to modernize workflows, enhance job performance, and improve workplace culture and communication.

The two billion frontline workers, who represent 80 percent of the world’s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges. The past several weeks have been particularly draining with healthcare workers bracing for another wave of the pandemic and airlines canceling a record number of flights due to staff shortages.

As <a href="https://www.nojitter.com/vendor-news/microsoft-updates-teams-frontline-workers">in 2021</a>, Microsoft’s first Teams announcement of the new year centered on features for frontline workers. In <a href="https://www.microsoft.com/en-us/microsoft-365/blog/2022/01/12/how-technology-can-help-rebuild-your-frontline-workforce/">a blog post published today</a>, Microsoft detailed new frontline capabilities for Teams and released results from its Work Trend Index Special Report, which explored trends impacting frontline work. Here’s what Microsoft’s research found in their latest report and what is new in Teams.

Welcome to insideBIGDATA’s annual technology predictions round-up! The big data industry has significant inertia moving into 2022. In order to give our valued readers a pulse on important new trends leading into next year, we here at insideBIGDATA heard from all our friends across the vendor ecosystem to get their insights, reflections and predictions for what may be coming.

Viva Connections is the gateway for the employee experience, and offers a personalized, integrated mobile app that brings together news, conversations, key resources, and actionable tasks and items into single employee home that can be customized to include company branding and critical business applications.

Viva Connections is an app that pulls together relevant company news, conversations, and app and device resources into a single portal. The module integrates with Workday, ServiceNow, Qualtrics, UKG, and others, with Espressive support coming later this year. Additionally, managers can add cards for Approvals, Shifts, and Tasks from Microsoft Teams into their Viva Connections dashboard.

The inherent challenge of a fully-remote team—especially one who wasn't used to remote work prior to the pandemic—is that many of them may have limited or no technical expertise. This means IT teams must be able to provide remote support, as well as walk their non-tech colleagues through some common troubleshooting issues.

In February, Microsoft launched Viva, an AI-powered information hub for enterprises. Nearly a year in, the company is enhancing Viva with new premium features to “help individuals and managers collaborate more effectively,” according to Microsoft 365 corporate VP, Jared Spataro.

With technology playing a more prominent role in our lives each day, you’ve probably heard the term ‘machine learning’ thrown around — but do you know what it means or why it is important? While some of you are answering yes to these questions, there are just as many who aren’t quite sure about machine learning. We’re going to shed a little light on this for you. What exactly is machine learning?